Home Credit report How to Request a TransUnion Credit Freeze and Why You Should

How to Request a TransUnion Credit Freeze and Why You Should


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Your credit report is essential to your personal financial stability. If you have a good credit rating, you will have access to more borrowing options at lower cost. That’s why it’s so important to protect yourself from scammers who steal identities and open loans in other people’s names.

Read: If Your Credit Score Is Below 740, Do These 4 Moves Now

Between 7% and 10% of Americans are victims of identity theft each year. However, you can take steps so that even if a fraudster gets hold of your identity, they can’t open new loans.

One of these actions is to request a TransUnion credit freeze whenever you are not actively seeking new loans.

What is a TransUnion Credit Freeze?

A credit freeze is the most effective way to prevent scammers from opening new loans in your name. When you freeze your credit, TransUnion will deny any credit report requests from lenders, instead informing them that you have frozen your credit and it is unreachable.

However, this does not mean that you cannot apply for a loan.

TransUnion makes it easy to temporarily unlock your credit each time you need to apply for a new loan and refreezes it once the application is complete. You can also request a freeze for your spouse, children, parents or a deceased relative, adding a level of protection for those you love.

How to Request a TransUnion Credit Freeze

The easiest way to freeze your TransUnion credit report is to do it online. Follow these steps to get started.

Request a TransUnion Credit Freeze Online

  1. Click the “Add Freeze” button on the TransUnion Credit Freeze webpage.
  2. Complete the form to tell TransUnion who you are. You will need to provide your name, address, contact information, date of birth and social security number.
  3. Create a TransUnion account online by creating a username and password.
  4. Answer the questions to verify your identity.
  5. Log in and freeze your credit.

Request a TransUnion Credit Freeze by Phone

If you prefer to speak with a TransUnion representative to freeze your credit, you can do so by calling 888-909-8872. They will ask you to set a 6-digit PIN so that you can control your credit freeze in the future. The PIN must be something you will remember, but no one else will guess, and it cannot start with a zero.

Request a TransUnion Credit Freeze by Mail

You can also request a TransUnion credit freeze by mailing your request to:

Trans Union
Box 160
Woodlyn, Pennsylvania 19094

You’ll need to include your name, address, and social security number, as well as a 6-digit PIN, just like a phone request.

How to unfreeze your TransUnion Credit Report

When you freeze your credit with TransUnion, the company locks your credit file, making it impossible to apply for a loan on your behalf. If you need to apply for a loan, you will need to unlock your credit report to do so. Follow the steps below to get started:

  1. Click the “Unfreeze” button on the TransUnion Credit Freeze web page.
  2. Use your username and password to log in to your TransUnion account.
  3. Click on the “Unfreeze” button to unfreeze your credit file and allow access to new loan applications.

Although freezing and unfreezing your credit is often instantaneous, TransUnion notes that it can take up to an hour. So it’s best to plan ahead if you need to unfreeze your credit to apply for a loan.

Why would you want to freeze your credit report?

As mentioned above, between 7% and 10% of Americans are victims of identity theft each year. In case of identity theft, it can be very expensive. In fact, the average identity theft victim in the United States lost $1,551 in 2021, but that’s just an average. In some cases, the cost of identity theft can be significantly higher.

When you freeze your credit report with TransUnion and other major credit reporting agencies, you can eliminate that cost even if a fraudster gets their hands on your personal information. This is because credit freezes prevent lenders from assessing the risk associated with your loan, meaning they will not approve loans on your behalf.

There’s no hassle either – once you have a TransUnion account, you can freeze and unfreeze your credit at any time by simply logging in and clicking a button.

Good to know

Freezing your credit with TransUnion is a good start, but your credit will be better protected if you freeze your credit with all three major credit bureaus: TransUnion, Equifax, and Experian.

Final take

If you’re not already taking advantage of the credit freeze features of TransUnion, Equifax, and Experian, now is the time to start. You don’t want to be one of the 7-10% of Americans who are victims of identity theft every year. Be sure to keep your credit frozen whenever you’re not actively seeking a loan to protect yourself from unnecessary stress and expense.

Common Questions About TransUnion’s Credit Freeze Features

If you’ve never frozen your credit before, you probably have a few questions about the process. Find answers to the most common questions about credit freezes below.
  • How can I freeze all three credit bureaus?
    • TransUnion, Equifax, and Experian are all separate companies, so there’s no way to freeze your credit with all three reporting agencies at once. However, they all offer credit freeze features as part of free online accounts. Simply sign up for these accounts and freeze and unfreeze your credit as needed.
  • Can I unblock TransUnion online?
    • Yes, it’s easy to unfreeze your TransUnion credit report online. Just click “Unfreeze” and log in to get started.
  • Do I have to call all three credit bureaus to unlock my credit?
    • Although you must freeze your credit with all three credit bureaus for the credit freeze to be effective, you do not need to call TransUnion, Equifax, and Experian all offer the ability to freeze your credit through an online account.

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