Home Credit card Montgomery County will charge convenience fees to water customers for credit card use

Montgomery County will charge convenience fees to water customers for credit card use

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“The scheduled convenience fee amount will offset credit card charges,” the manager said, adding that the fee will only apply to those who use a card to pay for sewer and water services.

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Montgomery County Environmental Services provides water and sewer services to 80,000 customers and serves 525,000 residents.

It’s time to implement an alternate form of payment, Hilliard said, including direct debit from a bank account where there will be no convenience fee. A person can make a cash payment in person or make a payment at five drop-off locations throughout the county.

Montgomery County Environmental Services will charge water and sewer customers a 2.3% convenience fee starting in August if they use a debit or credit card for payment. MARSHALL GORBYSTAFF

Montgomery County Environmental Services will charge water and sewer customers a 2.3% convenience fee starting in August if they use a debit or credit card for payment. MARSHALL GORBYSTAFF

News of the convenience fee was met with some concern.

Montgomery County Water Utilities customer Zyatrice Frost said some people are already struggling to pay their bills.

“I don’t think that’s fair. We are already going through enough with the pandemic,” she said. “It’s already hard for us.”

She said she would rather not have to carry cash to pay her water bill.

People also expressed concern about the fee on the county’s social media page when it was announced earlier this month.

Anyone with questions about the new policy can call 937-781-2688.


Safe deposit locations:

Montgomery County Water Services – 1850 Spaulding Road, Dayton

Montgomery County Administrative Building – 451 W Third St., Dayton.

Centerville Government Center – 100 W Spring Valley Pike, Centerville.

Township of Harrison. Government Center – 5949 N Dixie Drive, Dayton.

Moraine Government Center – 4200 Dryden Road, Moraine.